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Quick answer

Cookie policy

What this guide covers

Cookie policy explaining essential storage, preferences, analytics consent, third-party embeds and how users can control browser data.

This page explains the current policy in plain English. It should be read together with the other legal pages and updated with the verified operator identity, business address, governing law and payment details before the site accepts live orders.

  • Do not invent company, VAT or licence details.
  • Keep privacy, cookie and payment statements consistent.
  • State what data is collected and why.
  • Make cancellation and refund rules visible before payment.
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Practical privacy summary

What this policy means for a normal visitor

The site should collect only the information needed to operate, answer enquiries and protect the service. Third-party platforms such as WhatsApp may process information under their own terms.

Information you choose to provide

When you contact support, the message may contain your name, account details, device information and troubleshooting evidence. Share only what is necessary and remove credentials from screenshots where possible.

Technical information

Hosting providers may create security and access logs containing an IP address, browser details, requested URL and timestamp. These records should be retained only for operational, security or legal needs.

Your choices

You may ask what personal information has been supplied through direct contact and request correction or deletion where applicable. Some records may need to be retained to meet legal or security obligations.

Policy questions

Frequently asked questions

Does the current site use advertising cookies?

The static build does not require advertising cookies.

Will analytics require consent?

Depending on configuration and applicable law, non-essential analytics may require consent.

Can I block cookies?

Yes, through browser settings, although essential features may be affected.

Does WhatsApp set cookies?

Opening WhatsApp takes the user to a third-party service governed by its own policies.

Cookie controls

Essential storage versus optional measurement

Essential storage supports functions such as remembering a dismissed help prompt. Optional analytics or advertising technologies should not be enabled without the appropriate notice and consent mechanism.

Essential functions

These may support security, navigation and preferences that a visitor actively selects.

Optional technologies

Analytics, personalisation and advertising tools require a clear purpose, provider details and a way to manage consent.