Terms & Conditions
Last Updated: March 2026 | The IPTV Shop
Welcome to The IPTV Shop. By accessing our website, purchasing a subscription, or using our reseller services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our platform.
1. General Service Overview
The IPTV Shop provides a digital streaming routing service. We supply users with access credentials (such as an M3U link or Xtream Codes API) to connect to third-party servers. We do not own, host, or broadcast the media content available through these links.
2. Account Usage & Device Limits
Your subscription dictates the number of devices that can connect to our servers simultaneously.
- Standard Plans: Allow for one (1) active connection at a time.
- Multi-Room Plans: Allow for multiple simultaneous connections depending on the specific package purchased.
Zero Tolerance for Network Abuse
You may not share your login credentials with others outside of your household. Attempting to use a single-connection subscription on multiple devices simultaneously, across different IP addresses, or attempting to extract and restream our network feeds to other servers will result in an immediate, permanent ban of your account and IP address with no refund.
3. Uptime & Channel Availability
While we utilize load-balanced servers to provide a highly stable service, we do not guarantee 100% continuous, uninterrupted access to all channels at all times. Because IPTV relies on complex global internet routing, some channels or VOD content may occasionally go offline for maintenance, updates, or issues outside of our control. The removal or temporary loss of specific channels does not constitute a breach of this agreement.
4. Internet Speed & ISP Blocking
To use our service optimally, you must have a high-speed broadband connection (minimum 15 Mbps for HD, 30+ Mbps for 4K). We are not responsible for buffering caused by your local network, hardware, or Internet Service Provider (ISP). If your ISP actively blocks or throttles IPTV traffic during live events (such as football matches), it is your sole responsibility to utilize a Virtual Private Network (VPN) to bypass these restrictions.
5. Payments & Subscriptions
All standard subscriptions are one-time payments. We do not automatically charge your payment method on a recurring basis. It is your responsibility to renew your subscription manually when it expires if you wish to continue using the service.
6. B2B Reseller Terms
If you purchase wholesale codes as an IPTV Reseller, you operate as an independent business entity. You agree to:
- Provide your own front-line technical and billing support to your customers.
- Manage your own refund policies with your end-users. The IPTV Shop does not issue refunds for wholesale codes.
- Not hold The IPTV Shop liable for any disputes, legal issues, or claims arising between you and your customers.
7. Account Termination
We reserve the right to suspend or terminate your account without notice or refund if we determine, in our sole discretion, that you have violated any of these Terms & Conditions, engaged in fraudulent payment activity (including opening unwarranted chargebacks), or abused our staff/support team.
8. Limitation of Liability
In no event shall The IPTV Shop, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the service. Your sole remedy for dissatisfaction with the service is to stop using it.